The website www.robin-hot.com is owned by Vina Jarkovič d.o.o. The owner of the website is committed to respecting your privacy and the laws governing the area of privacy and data protection. The company Vina Jarkovič d.o.o. (hereinafter referred to as the company) operates in accordance with the provisions on protection of personal data (ZVOP-1, Official Gazette of the RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679).
The Company undertakes to protect the confidentiality of the personal data and privacy of the visitors / users of the website and take all necessary steps to protect them from any misconduct or misuse.
PROCESSING OF PERSONAL DATA
The company processes personal data on the basis of the personal consent of the individual, on the basis of a contract or by law. Every visitor to the website www.robin-hot.com, who on our website or at our sweepstakes, quizzes, etc. make personal data entry, also gives active personal consent for the processing of personal data on the basis of the form which he or she submits when subscribing to the newsletter, applying to sweepstakes, submitting answers to prize quizzes and when ordering products.
The company may collect the following information on users:
- Subscription to the newsletter: First name, last name, gender, email address
- Entries into sweepstakes or quizzes: first name, last name, gender, email address
- Order of products (products on the website www.robin-hot.com): name, surname, street and house number, postal code and post, telephone, e-mail and company name (if you register as a company)
- Contact form: name, surname, telephone, email address
- Any other information voluntarily provided by the user to the company or entered into the update of the information on the link
Personal information that is marked as optional may be provided by the user if desired. A user who does not provide optional personal information to the provider does not suffer any adverse consequences.
The Company uses the information collected solely for the purpose of providing the services and selling the products it offers to such an extent and in such a scope of which the visitor or user is aware and informed in advance.
PURPOSE OF DATA PROCESSING
The company will use the collected visitor (user) data only for the following purposes:
- For sending pro-forma invoices and invoices in the case of an order received for products or services marketed through the Website.
- To keep customer records.
- For realization or delivery of required products or services.
- For the latest news about the company and website www.robin-hot.com
- To send newsletters (if a person has signed up to receive our newsletters)
- For statistical and marketing analysis, a survey of website users to improve the product and service offer of the website.
1. NEWSLETTER SIGN-UP
With your applying, you agree to receive regular news with information about our new products and services, campaign announcements, exciting news about our activities and announcements about new posts on the website, promotions, etc.
By subscribing to the newsletter, you consent to the analysis of your purchasing and user behavior data (such as redeeming coupons, making purchases, reading articles). In doing so, we record when you read our news and what links you click in it, and based on that, we decide what your personal interests are.
The legal basis for this is your assent to letter (a) of the first sentence, first paragraph of Article 6 (1) of the SUVP.
Your information is stored for the duration of the relationship with you as a customer. You can withdraw your newsletter consent at any time and unsubscribe from the newsletter. You can apply the cancellation by clicking on the link contained in each newsletter or by sending the message to the contact information provided in this data protection statement.
2. CONTACT FORM, PRODUCT ORDERS
When you contact us via email or contact form, the application form, the information you provide to us (your email address, your first name, your address, your phone number and reason or comment to contact you), we can store so that we can answer your question, perform a product order, and register the application for education. The legal basis for this is your assent to letter (a) of the first sentence of paragraph one of Article 6 (1) of the SUVP. This information is used only for the purpose of processing the case.
3. ONLINE ANALYSIS AND STATISTICS
This site uses Google Analytics, a web analytics service from Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by cookies about your use of this site is generally transmitted to and stored by a Google server in the US.
However, if you opt in to IP anonymization on this site, Google previously shortens your IP address in the Member States of the European Union or in other contracting parties to the EEA Agreement. Only in exceptional cases will the full IP address be transmitted to the Google server in the US and shortened there. As authorized by the operator of this site, Google will use this information to analyze your use of the website, to prepare activity reports on the website, and to provide other services for the operator of the website related to Internet use.
The IP address provided by your server within Google Analytics does not merge with other Google data.
You can prevent cookies from being saved by properly configuring your server software; However, please be advised that in this case you may not be able to make full use of all the features of this website. In addition, you can prevent Google from recording and processing cookie-generated information relating to your use of the Website (including your IP address) by downloading and installing the browser plug-in available at the following link: https://support.google.com/analytics/answer/181881?hl=sl.
This site uses Google Analytics with the extension "_anonymizeIp()". Thus, shortened IP addresses are processed in the following, which excludes the individual's identifiability. If, on the basis of the information obtained about you, a connection with an individual could be possible, then the individual would be immediately excluded and the personal data thereby deleted immediately.
We use Google Analytics to analyze the use of our site and improve it regularly. We can use our statistics to refine our offer and make it interesting to you as a user. In exceptional cases where personal information is transmitted to the US, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for using Google Analytics is the letter f of the first sentence of the first paragraph of Article 6 of the SUVP.
Third Party Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms: https://policies.google.com/terms? hl=sl&gl=sl pregled varstva podatkov: http://www.google.com/intl/de/analytics/learn/privacy.html in izjava o varstvu podatkov: https://policies.google.com/privacy?hl=sl&gl=sl.
The provider will not forward the collected information to third parties except:
- if so required by applicable regulations.
At the same time, the company undertakes not to under any circumstances, without explicit permission, provide personal or other information to a third party and will not allow a third party to view the personal information of visitors of the website or users unless requested to do so by a government, law, court or other governmental entity.
EXCLUSION OF LIABILITY
The provider is not liable for any damage that may occur to the user by providing incorrect, incomplete or not up-to-date information relating to the user during registration.
PERSONAL DATA PROTECTION AND STORAGE TIME
The provider guarantees the protection of personal data in accordance with this policy and with the requirements for the protection of personal data laid down by the legislation of the Republic of Slovenia (Law on Personal Data Protection, Official Gazette of the RS no. 86/2004 as amended) and the regulations of the European Communities.
Visitor of the website or the user is aware and agrees that the company retains their data, which they provided at registration, order or subscription to the e-newsletter as long as said person is an active user and for one year after the termination of this status or when canceling a newsletter subscription.
Other information is retained by the company for as long as it is strictly necessary to achieve the purpose for which the information was collected and then permanently deleted or effectively anonymized so that certain data can no longer be associated with a particular user.
The personal data collected by the company based on the express consent of the individual is processed only for the purposes defined by the consent and is kept until the consent is revoked.
The user is also responsible for the protection of personal data by ensuring the security of his / her username and password and updating the operating system and antivirus programs on his / her computer.
USER OR CLIENT RIGHTS ACCORDING TO GDPR
To ensure fair and transparent processing, you, as a user, have the following rights, on a regulatory basis:
Right to withdraw consent
If you as a user consent to the processing of your personal data (for one or more specific purposes), you have the right to revoke that consent at any time without prejudice to the lawfulness of the data processing performed on the basis of consent until its cancellation.
Right of access to personal information
As a user, you have the right to acquire confirmation from the provider (controller of the personal data) that personal data is being processed in relation to you and, where applicable, to access personal data and certain information.
Right to rectify personal data
As a user, you have the right to have the provider correct any inaccurate personal information about you without undue delay. As a user, you have the right to complete any incomplete information, taking into consideration the purpose of the processinginformation, including the submission of a supplementary statement;
Right to erasure of personal data ("right to forget")
As a user, you have the right to have your personal data erased when there is no longer a legitimate reason for further processing.
Prevention of the processing can be finalized in special circumstances:
- when processing is no longer required in connection with the purpose of collection and processing; when the user withdraws the consent for processing;
- when the user objects to the processing and there are no overriding legitimate reasons; if the processing was unlawful;
- when deletion is necessary to fulfill a legal obligation (EU or Member State law); when processing is related to the provision of information society services to a child.
Right to restriction of processing
As a user, you have the right to have the provider restrict processing when one of the following situations exists:
- if you, as a user, dispute the accuracy of your personal information;
- when processing is unlawful and you, as a user, oppose deletion and request a restriction on use;
- when the data is no longer needed for the purpose of processing but as a user you need it to enforce legal claims.
Right to data portability
As a user, you have the right to receive personally identifiable information about you that you have provided to the provider in a structured, widely used and machine- readable form.
Right to object to processing
As a user, you may object to processing in the case of processing for the purposes of performing tasks in the public interest or in the exercise of public authority and direct marketing (including profiling).
Right to file complaints to the supervisory authority
As a user, you have the right to file a complaint with the supervisory authority, especially in the country in which you are habitually resident, in which your place of work is or is alleged infringement took place (in Slovenia, this is the Information Commissioner), if you believe that processing personal information in relation to you violates the rules on personal data protection.
LINKS TO OTHER WEBSITES
LIMITATION OF LIABILITY
The Company is not liable for any damage that may occur to the user because the latter, when subscribing to newsletters, when inquiring or when purchasing products or services, provided incorrect, incomplete or not up-to-date information to the provider.
The status of the data protection statement is indicated by a date (below). We reserve the right to change this data protection statement at any time with a forward-looking effect. The current version is available on our website. Please visit our website regularly to find out about a valid data protection statement.
Status of this data protection statement: 1 December. 2020